Remote Computer Support Nationwide | On Track Computers
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Remote Support · Available Nationwide

The core of what we do

No matter where you are in the United States, we connect securely to your computer to resolve software and computer issues, set up a cloud backup, and more — all without leaving your house.

How it works

Two quick steps

1

Book a session

$35 for the first 30 minutes

Pick a time, describe your issue in as much detail as possible, and pay to reserve your spot on the schedule.

Book an Appointment
2

Enter your session code

Your code is emailed 15 minutes before your appointment and connects you straight to your technician.

Enter Session Code
Remote pricing
  • Software help / how-to / troubleshooting first 30 min$35
  • Tune-up / cleanup first 30 min$35
  • Data backup setup / guidance first 30 min$35

Sessions that run long due to downloads, installs, or a slow connection are billed in additional 30-minute blocks at $35 each — we'll always confirm before continuing.

Note: virus removal isn't available remotely, since a full scan can take longer than a 30-minute session allows.

Note: not every issue can be resolved remotely — some problems need hands-on time with the machine. Have questions before booking? Reach out through the Contact page or call/text 410-714-6100.

Don't have a code yet? Call or text 410-714-6100, or use the Contact page.

Ready to get back on track?

Call, text, or reach out through the contact page and I'll follow up promptly.